Sevyn — Terms of Service
Last updated: June 17, 2026
These Terms of Service ("Terms") are a binding agreement between Sevyn Software LLC, a New Jersey limited liability company ("Sevyn," "we," "us," or "our"), and the business or individual that creates an account or uses our services ("Customer," "you," or "your"). By clicking "I agree," creating an account, or using the Service, you accept these Terms. If you are accepting on behalf of a company, you represent that you are authorized to bind that company, and "you" means that company.
PLEASE READ SECTION 14 (DISPUTE RESOLUTION; ARBITRATION; CLASS-ACTION WAIVER) CAREFULLY. IT REQUIRES MOST DISPUTES TO BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION AND WAIVES YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN CLASS ACTIONS.
1. The Service
Sevyn provides a software-as-a-service platform for construction contractors that may include AI-assisted estimating, proposal generation, job tracking, a pricebook, budget and variance tracking, invoicing, a client portal, and related features (collectively, the "Service"). We may add, change, or remove features over time.
The Service is provided only to businesses and for business purposes. It is not directed to consumers for personal, family, or household use. Certain features let your clients (e.g., homeowners) view proposals, sign documents, or pay invoices through a client portal; those individuals are your customers, not ours, and your relationship with them is governed by your own agreements.
2. Accounts and eligibility
You must be at least 18 years old and able to form a binding contract. You are responsible for the accuracy of your registration information, for keeping your credentials secure, and for all activity under your account. You must notify us promptly of any unauthorized use. Each subscription is for the number of authorized users in your plan; you may not share a single user seat among multiple people.
3. Acceptable use
Your use of the Service is subject to our Acceptable Use Policy (acceptable-use-policy.md), which is incorporated into these Terms. We may suspend or limit access if we reasonably believe your use violates the Acceptable Use Policy, the law, or creates risk to the Service or others.
4. Customer Data; ownership; license to us
"Customer Data" means data, content, files, photos, documents, and information that you or your users submit to the Service, including data about your own clients.
You own your Customer Data. As between you and us, you retain all right, title, and interest in Customer Data. You grant Sevyn a worldwide, non-exclusive license to host, copy, process, transmit, and display Customer Data solely to provide, secure, and improve the Service, to prevent or address technical or security issues, and as otherwise instructed by you or permitted in these Terms, the Privacy Policy, and the Data Processing Agreement.
You are responsible for your Customer Data, including its accuracy and your right to submit it, and for obtaining any consents you need from your clients (including homeowners) for us to process their information on your behalf. Where we process personal data on your behalf, the Data Processing Agreement (data-processing-agreement.md) applies and, in the event of a conflict regarding personal data, controls.
5. AI features; estimates are not guarantees
Some features use artificial intelligence, including third-party large language models, to generate estimates, suggestions, financial insights, and other output ("AI Output").
AI Output is provided as a tool to assist you, not as professional, financial, accounting, engineering, or legal advice, and is not a guarantee of cost, price, time, or outcome. AI Output may contain errors or omissions. You are responsible for reviewing, verifying, and exercising your own professional judgment before relying on AI Output or sharing it with your clients. You — not Sevyn — are responsible for the estimates, proposals, prices, and contracts you issue to your clients. To the maximum extent permitted by law, Sevyn disclaims liability for your or any third party's reliance on AI Output.
6. Third-party services
The Service integrates with third-party services, including Stripe (payments) and Plaid (optional bank-account connections — see Section 6a), and relies on subprocessors listed at subprocessors.md. Your use of those services may be subject to their own terms. We are not responsible for third-party services, and your dealings with them are between you and the third party.
6a. Bank account connections (optional)
The Service may offer an optional feature to connect a bank or financial account, through our provider Plaid, so the Service can categorize your job costs. If you use it: (a) you represent and warrant that you are authorized to connect the account and to permit Sevyn to access its transaction data on your behalf; (b) you authorize Sevyn to access, store, and process that data to provide the feature, as described in the Privacy Policy; and (c) your use of Plaid is also subject to Plaid's end-user terms and privacy policy. Connecting an account is entirely optional, and you may disconnect at any time from your account settings, which removes the connection and deletes the stored access tokens.
7. Fees, billing, and auto-renewal
Plans and fees. You agree to pay the fees for the plan you select. Fees are stated on our pricing page or order screen and are billed in advance, in U.S. dollars, through our payment processor.
Automatic renewal. Subscriptions automatically renew at the end of each billing period (monthly or annual, as selected) at the then-current rate, unless you cancel before the renewal date. At signup we will clearly disclose the renewal terms, the billing frequency, and the amount (or range) of charges, and we will obtain your affirmative consent to those terms.
Cancellation. You may cancel at any time from your account settings; if you signed up online, you can cancel online without contacting us. Cancellation takes effect at the end of the current billing period. Except as stated in Section 8, fees already paid are non-refundable, and changes to your plan do not generate credits or refunds; downgrades or other changes that reduce your fee take effect at the end of the current billing period.
Price changes. We may change fees for future billing periods. We will give you advance notice (at least the period required by applicable law) before a price change takes effect, and the change will apply on your next renewal.
Taxes. Fees are exclusive of taxes. You are responsible for any sales, use, or similar taxes, except taxes on our net income.
Late or failed payment. If a charge fails or fees are overdue, we may suspend the Service until payment is made.
8. Money-back guarantee
We offer a 7-day money-back guarantee on your first paid subscription period: if you are not satisfied, contact us within 7 days of your first payment and we will refund that payment in full. This guarantee is the sole exception to the non-refundable policy in Section 7. Apart from this guarantee, plan changes do not generate credits or refunds.
9. Trials, beta, and free tiers
We may offer free trials, free tiers (including for invited subcontractors), or beta features. Free and beta features are provided "AS IS," may be changed or discontinued at any time, and may be subject to additional terms or usage caps. AI usage may be subject to soft caps even where marketing describes it as "unlimited."
10. Intellectual property
The Service, including all software, designs, and content we provide (excluding Customer Data), and all related intellectual property, is owned by Sevyn or its licensors. We grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service during your subscription, subject to these Terms. You may not copy, modify, reverse engineer, resell, or create derivative works from the Service except as permitted by law. If you give us feedback or suggestions, we may use them without restriction or obligation to you.
11. Warranty disclaimer
THE SERVICE AND ALL AI OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SEVYN DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY AI OUTPUT WILL BE ACCURATE OR COMPLETE. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
(a) No indirect damages. Neither party will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business interruption, arising out of or related to these Terms or the Service, even if advised of the possibility.
(b) Cap. Each party's total aggregate liability arising out of or related to these Terms or the Service will not exceed the total fees you paid to Sevyn for the Service in the twelve (12) months immediately preceding the event giving rise to the claim.
(c) Carve-outs. The limitations in (a) and (b) do not apply to: your payment obligations; your breach of the Acceptable Use Policy; either party's indemnification obligations under Section 13; or liability that cannot be limited under applicable law (such as gross negligence or willful misconduct).
These limitations are a fundamental basis of the bargain and apply even if a limited remedy fails of its essential purpose.
13. Indemnification
13.1 By you. You will defend, indemnify, and hold harmless Sevyn and its officers, members, and employees from and against any third-party claim, and any resulting losses, damages, and reasonable attorneys' fees, arising out of or related to: (a) your Customer Data; (b) your use of the Service in violation of these Terms or law; (c) your products, services, estimates, proposals, or contracts with your clients (including homeowners and subcontractors); or (d) a dispute between you and your clients, subcontractors, or other members.
13.2 By Sevyn. We will defend, indemnify, and hold harmless you from and against any third-party claim that the Service, as provided by us and used in accordance with these Terms, infringes that third party's U.S. patent, copyright, or trademark, and we will pay the resulting losses, damages, and reasonable attorneys' fees finally awarded or agreed in settlement. This obligation does not apply to claims arising from Customer Data, your modifications to the Service, or your combination of the Service with other products or services. Our obligation under this Section 13.2 is not subject to the liability cap in Section 12(b).
13.3 Process. The party seeking indemnification will promptly notify the other of the claim, give the indemnifying party control of the defense (with the other party's right to participate with its own counsel), and reasonably cooperate. The indemnifying party may not settle a claim in a way that imposes liability or admission on the other party without its consent.
14. Dispute resolution; arbitration; class-action waiver
Please read this Section carefully.
(a) Informal resolution first. Before starting an arbitration, the parties will try in good faith to resolve any dispute informally by sending a written notice describing the dispute to the other party (to Sevyn at legal@getsevyn.com). If the dispute is not resolved within 30 days, either party may begin arbitration.
(b) Binding arbitration. Except as stated below, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its applicable rules. The Federal Arbitration Act governs the interpretation and enforcement of this Section. The arbitration will be held in Passaic County, New Jersey, or by remote/video hearing, or by document submission, as the rules allow. Judgment on the award may be entered in any court of competent jurisdiction.
(c) Class-action waiver. The parties may bring claims against each other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.
(d) Mass-arbitration batching. If 25 or more similar arbitration demands are filed by or with the assistance of the same or coordinated counsel, the parties agree the demands will be administered in staged batches of no more than 50 demands at a time, with a small number of "bellwether" cases heard first and the others stayed, in order to manage filing fees and promote efficient resolution. The parties will work with the administrator on batching procedures.
(e) Exceptions. Either party may (1) bring an individual claim in small-claims court if it qualifies, and (2) seek injunctive or equitable relief in court to protect intellectual property or confidential information.
(f) Opt-out. You may opt out of this arbitration agreement by sending written notice to legal@getsevyn.com within 30 days of first accepting these Terms. If you opt out, Section 15 (governing law and venue) applies to disputes instead.
(g) Severability. If the class-action waiver in (c) is found unenforceable as to a particular claim, that claim will proceed in court under Section 15, but the rest of this Section still applies to all other claims.
15. Governing law and venue
These Terms are governed by the laws of the State of New Jersey, without regard to its conflict-of-laws rules. For any dispute not subject to arbitration, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Passaic County, New Jersey.
16. Term; suspension; termination
These Terms apply while you have an account or use the Service. Either party may terminate for convenience at the end of the current billing period as described in Section 7. We may suspend or terminate your access immediately if you materially breach these Terms (including the Acceptable Use Policy), fail to pay, or create risk or legal exposure for us or others.
Effect of termination. On termination, your right to use the Service ends. For 30 days after termination, you may export your Customer Data from the Service in a common format (such as CSV or a downloadable archive). After that period, we may delete Customer Data in the ordinary course, subject to the Data Processing Agreement and our legal obligations. Sections that by their nature should survive (including 4, 10–15, 17–19) survive termination.
17. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will provide notice (for example, by email or in-app) before they take effect. Your continued use of the Service after the effective date of the updated Terms means you accept them. If you do not agree, you must stop using the Service.
18. Notices
We may give notices by email to the address on your account or by posting in the Service. You may send legal notices to Sevyn at legal@getsevyn.com and Sevyn Software LLC, c/o Republic Registered Agent LLC, 155 Willowbrook Blvd, Ste 110, Wayne, NJ 07470.
19. General
These Terms, together with the Acceptable Use Policy, Privacy Policy, Data Processing Agreement, and any order you accept, are the entire agreement between you and us regarding the Service and supersede prior agreements. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets. Nothing in these Terms creates a partnership, agency, or joint venture. We are not liable for delays or failures caused by events beyond our reasonable control.
Questions about these Terms? Contact support@getsevyn.com.